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Degraded

Plex "cannot find file"

Aug 3, 2025 at 10:25pm UTC

Resolved
Aug 5, 2025 at 3:27am UTC

A mismatch of the Plex container's user ID and group ID caused media files to have incorrect permissions attached to them. This resulted in an error occurring when attempting to watch them through the Plex service.

Updated
Aug 5, 2025 at 3:10am UTC

Issue reported.

Created
Aug 3, 2025 at 10:25pm UTC

Issue started. Issue has not been reported at this time and would go unnoticed until reported.