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Degraded
Plex "cannot find file"
Aug 3, 2025 at 10:25pm UTC
Resolved
Aug 5, 2025 at 3:27am UTC
A mismatch of the Plex container's user ID and group ID caused media files to have incorrect permissions attached to them. This resulted in an error occurring when attempting to watch them through the Plex service.
Affected services
Updated
Aug 5, 2025 at 3:10am UTC
Issue reported.
Affected services
Created
Aug 3, 2025 at 10:25pm UTC
Issue started. Issue has not been reported at this time and would go unnoticed until reported.
Affected services